Customer Complaint Log
Keep every customer complaint in one place. Add new complaints, update their status inline, filter by status or priority, and watch your resolution stats. All data stays in your browser.
Add complaint
Stats
Filters
Add your first complaint using the form above. It will appear here and stay saved in this browser.
How to use
- Fill in the customer name, contact, product or service, and complaint details, then choose a priority.
- Click "Add complaint" — the date is set to today automatically.
- Change a complaint status anytime with the dropdown on its card.
- Use the filters and search to find complaints quickly. The days-open counter shows how long each complaint has been waiting.
Frequently Asked Questions (FAQ)
What does the Customer Complaint Log do?
It records customer complaints with the customer name, contact, product or service, details, priority and status. You can filter them, change status inline, and see how many days each complaint has been open.
What statistics does it show?
A stats row shows the total complaints, how many are open, in progress, resolved, and the average resolution time in days for resolved complaints.
Where is my data stored?
Everything is saved in your own browser using localStorage. No complaint data is uploaded to any server, and it stays on your device.
How do I mark a complaint resolved?
Use the status dropdown on each complaint card to change it to in-progress or resolved, or use the mark-resolved button. The resolution date is recorded automatically for the average resolution time.
Can I delete a complaint?
Yes. Each complaint card has a Delete button if you need to remove an entry.