Sui Gas New Connection Guide
Want a new natural gas connection at your home in Pakistan? This guide explains the two gas companies (SNGPL and SSGC), the documents you need, the step-by-step application process, typical connection costs and how long it takes.
Important: Gas connection charges, demand notices and the new-connection policy change over time. All cost figures on this page are estimates — confirm the exact amount from SNGPL (111-805-111) or SSGC (1199) before paying.
SNGPL vs SSGC: who covers your area?
SNGPL — Sui Northern Gas Pipelines
Area: Punjab, Khyber Pakhtunkhwa and parts of Azad Kashmir.
Helpline: 111-805-111
SSGC — Sui Southern Gas Company
Area: Sindh and Balochistan.
Helpline: 1199
You must apply to the company that supplies gas in your province. Applying to the wrong company will delay your case.
Document checklist
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Step-by-step application process
- Check gas availability: Confirm with the gas company office or helpline that a gas pipeline passes near your house. If there is no pipeline, a new connection cannot be installed.
- Get the application form: Collect the new connection form from the nearest SNGPL or SSGC customer service center, or download it from the company website.
- Attach the documents: Attach all documents from the checklist above and submit the form at the customer service center.
- Survey visit: A survey team visits your premises to check the distance from the gas main and decides the service line route.
- Demand notice: The company issues a demand notice showing the security deposit and charges. Pay it at the designated bank before the due date.
- Installation: The gas company lays the service line and installs the meter at your premises.
- Safety inspection: Your internal gas piping (done by you) is inspected for leaks and safety. Only after it passes do you get gas supply. Get internal piping done by a qualified plumber and use quality GI or approved pipes.
Connection cost estimator
Connection charges are made of several parts. Enter the amounts you were quoted to get a total estimate. The values are saved on your device, and all fields are estimates — confirm them with SNGPL or SSGC.
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This is only a planning estimate. Actual charges depend on the distance from the gas main and current company rates.
Timeline expectations
- Survey visit: usually within 1 to 2 weeks of submitting the application.
- Demand notice: normally issued a few weeks after the survey.
- Installation: starts after you pay the demand notice and can take 2 to 6 weeks, depending on workload and distance.
- Delays happen where new domestic connections are suspended by government policy — always check the current status on the SNGPL or SSGC helpline.
Safety inspection note
- The company inspector checks your internal gas line for leaks before opening the supply.
- Use only approved pipes and fittings, and keep the meter area clear and reachable.
- Never tamper with the meter or the service line — it is a punishable offence and can be dangerous.
- If you smell gas, close the main valve, open the windows and call the gas company emergency helpline at once.
Frequently asked questions
SNGPL supplies natural gas in Punjab, Khyber Pakhtunkhwa and parts of Azad Kashmir, while SSGC supplies gas in Sindh and Balochistan. Apply to the company that covers your area.
After your application and demand notice are cleared, installation usually takes a few weeks, but the waiting time can be longer where new connections are suspended or where the pipeline is far.
Demand charges are the official charges the gas company asks you to pay before installing the connection, including the security deposit and any service or road cutting charges.
Yes, a tenant can apply, but you must attach the tenancy agreement, the owner CNIC copy and written permission from the owner along with your own CNIC.
If there is no gas pipeline in your area, the gas company cannot install a new connection. New domestic connections have also faced government suspensions in the past, so check the current policy with SNGPL or SSGC before applying.
Disclaimer: This guide is for general information only. Connection fees, demand charges and the new-connection policy change over time. Always confirm the latest charges and policy with SNGPL (111-805-111) or SSGC (1199) before applying or paying.